📌 SavageeCreations Refund Policy

The refund policy outlined below applies to all purchases made through SavageeCreations. By placing an order with us, you acknowledge and agree to these terms.

SavageeCreations specializes in custom and personalized products, which are final sale and non-refundable except in cases of verified defects or errors on our part. We reserve the right to assess refund or replacement requests on a case-by-case basis.

This policy is intended to provide transparency regarding our refund process and does not constitute legal advice. Refund and return laws may vary by jurisdiction, and it is the customer's responsibility to understand any applicable consumer rights in their location.

If you require legal clarification regarding refund policies and consumer rights, we encourage you to consult a legal professional.

SavageeCreations retains the right to update or modify this policy at any time without prior notice. The most recent version of our refund policy will always be available on our website.

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At SavageeCreations, we take pride in providing high-quality custom and personalized products made specifically for you. Because of the nature of our products, all sales are final unless the item is defective or an error was made on our part.

1. No Refunds on Custom Orders
Due to the unique nature of custom-made and personalized products, we do not offer refunds, returns, or exchanges on any items unless there is a defect or mistake on our end. This includes:

Custom apparel (t-shirts, hoodies, etc.)
Personalized mugs, phone cases, pillows, and other customized items
Digital templates and designs
All sales are final once an order is placed. Please review your order details carefully before checking out.

2. Order Errors or Defective Items
We understand that mistakes can happen. If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of receiving your order.

📌 To qualify for a replacement, you must provide:

Your order number
A clear photo showing the issue
A brief description of the problem
If the issue is verified as a mistake on our part, we will offer:
✔ A replacement of the same item at no additional cost
✔ Store credit if the item is no longer available

We do not offer refunds or exchanges for customer errors, such as incorrect sizing, design selections, or spelling mistakes submitted during checkout.

3. Order Cancellations & Changes
Orders can only be canceled or modified within 24 hours of purchase if production has not started. Once production begins, changes cannot be made, and the order is final sale.

4. Shipping Issues
SavageeCreations is not responsible for lost, stolen, or delayed packages once they have been shipped. If an issue occurs with delivery, we recommend reaching out to the shipping carrier directly to file a claim.

5. Contact Us
If you experience an issue with your order, please contact us at Dee.Bradshaw@SavageeCreations.com within 48 hours of receiving your package. We will do our best to resolve any concerns in accordance with this policy.

SavageeCreations reserves the right to update this policy at any time. The most recent version will always be available on our website.

We are not responsible for lost, stolen, or delayed packages once they have been shipped. If an issue arises, please contact the shipping carrier directly.